Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Standard parcel delivery 3-5 working days 
£2.95 for first item £0.50 for subsequent items.

DPD next day delivery
£6.99 for first item £3.00 for subsequent items.

How long will delivery take?

We aim to dispatch within 5 working days of your order plus the delivery time of your choice.

How secure is shopping in the Online Shop? Is my data protected?

We run a secure HTTPS website and via Paypal. You can view our privacy policy here

We will never share your data with any third parties and fully comply with the latest GDPR laws.

What exactly happens after ordering?

We will begin to process your order and personalise your chosen product. If for any reason the personalisation doesn’t reach us we will contact you to ensure you have the exact details required. Once the item is personalised we will ship accordingly.

Do I receive an invoice for my order?

No you will receive an order confirmation email which will state the order payment details.

Send us an email

4 Archers Court, Huntingdon PE29 6XG

Phone: 01480 450640